![]() Return of products will be arranged with FNM.Ĭustomer has to return the said faulty product(s) and bear the return freight charges. Upon receipt of the faulty product(s), FNM will send the replacement product(s) via mail. There shall be no cancellation of or changes to customer’s order (upon submission of customer’s order and/or acceptance of customer’s order by FNM) without FNM written consent to the same. Customer undertake to indemnify FNM for any loss, damage, cost or expense (including but not limited to cancellation fees, warehousing/storage expenses, bank administration charges and shipping/handling expenses) suffered or incurred by FNM as a result of such cancellation of or changes to customer’s order. Customer hereby acknowledges that FNM shall incur such loss, damage, cost or expense in the event of any cancellation of and/or changes to customer’s order. Customer shall (without prejudice to any right or remedy available to FNM under the Terms and Conditions or general law) reimburse FNM such loss, damage, cost or expense on first demand by FNM. If you have applied discount/promo code to the order, the discount/promo code cannot be re-used once the order is cancelled.Shipping How is my order shipped and what does it cost? FNM further reserves the right to suspend the performance or any of its obligations under the Terms and Conditions until Customer indemnifies FNM accordingly.Ĭancellation charge will be 5% (incl. Orders are shipped either by Courier or Postal Service - the choice is yours!įor delivery by Courier, you pay the actual charges based on a 1 kG package shipped via ground service, plus a nominal $1.00 service charge to cover the cost of insurance and packing materials. We pay any additional charges.įor Postal Service (your best value), shipping on orders under $50.00 is $11.95 to most locations in Canada, with the Exceptions noted below. ![]() For orders between $50.00 and $100.00 the rate is $7.95, for orders between $100.00 and $200.00 the rate is just $4.95 and for orders over $200.00 shipping is FREE. ![]() The more you order the more you save! The delivery standard for this service is between 1 to 7 business days between all major centers. ![]()
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